Privacy Policy

Ansteys Electrical Pty Ltd ("we", "our", "us") is committed to protecting the privacy of our customers and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By engaging our services or using our website, you consent to the practices described in this policy.

We may collect the following personal information:

• Name
• Address
• Email address
• Phone number
• Payment details
• Information related to the services you request

We may collect non-personal information, including:

• Browser type
• Operating system
• IP address
• Pages visited on our website
• Time and date of visits
• Other anonymous usage data

We collect information in various ways, including:

• Directly from you when you provide it to us (e.g., via our website, email, phone, or in person)
• Automatically through your use of our website (e.g., cookies, web beacons)
• From third parties, where applicable (e.g., credit reporting agencies, public databases)

We use the information we collect for purposes including but not limited to:

• Providing and managing our services
• Processing transactions and sending related information
• Responding to customer inquiries and providing customer support
• Improving our website, services, and customer experience
• Sending promotional communications, where permitted by law
• Complying with legal obligations and resolving disputes

We may disclose your information to:

• Our employees, contractors, and third-party service providers who need the information to perform services on our behalf
• Legal authorities if required by law or to protect our rights
• Other parties with your consent or as required by law

We do not sell, rent, or trade your personal information to third parties.

We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

You have rights regarding your personal information, including:

• Accessing and updating your information
• Opting out of receiving promotional communications
• Requesting the deletion of your personal information, subject to legal requirements

To exercise your rights, please contact us using the contact details provided below.

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked websites you visit.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services or website after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ansteys Electrical Pty Ltd
Address: 1 Loyal Court, Tweed Heads South
Phone: 0420474441
Email: info@ansteyselectrical.com